YOUTH | YOUTH GO!

We meet youths where they are to steer their future.

Fei Yue’s Youth GO! programme provides street-based engagement, case management, skill-building activities and family support to help youths aged 12 to 21 access resources and become resilient individuals.

About Youth GO!

WHO WE ARE

Fei Yue Community Services is one of the social service agencies appointed by the Ministry of Social and Family Development (MSF) to run the Youth GO! Programme. The Youth GO! Programme is modelled after well-establised youth outreach services overseas, and has been developed into a street engagement and intervention programme that supports youths who hang out on the streets, neighbourhoods and local community areas.

WE GUIDE YOUTHS IN
  • Finding their footing in education or work
  • Staying crime-free
  • Developing problem-solving skills
  • Becoming resilient individuals
OUR SERVICES

How we support youths

We refer and link up youths who are in distress, facing issues, or in need assistance in any way with the appropriate services or resources.

Outreach

The Youth GO! Programme brings services to hotspots where youths spend their time. Our team of social workers and youth workers conduct street engagement to identify these locations and engage with them there. Through our engagement efforts, our team is able to identify their needs or any risky behaviours that require intervention.

Casework & Intervention

Our interventions include case management services and interest-based activities. By connecting the youth to various community resources, we equip them with the life and socio-emotional skills required to become resilient individuals who are engaged in their communities. We also offer our services and assistance to their families.

Interest-based Programmes

Interest-based programmes such as fishing, sports, baking, digital media and animal-assisted activities are organised by our youth workers. We build rapport with the youths, model positive behaviours and impart onto them important life skills.

Types of referrals

HOTSPOT REFERRAL

Our social workers and case managers conduct regular outreach to youths aged 12 to 21 in community hotspots. Through street engagement, we provide appropriate intervention to youths through activities, groupwork and case management. This approach allows us to build rapport with youths in their own environments, increasing their receptiveness to support.

To help us identify hotspots and reach youths effectively, please provide as much information as possible in the referral form.

CASEWORK SERVICES
Youth GO! provides professional support for youths aged 12 to 21 who are facing personal, family, school, or social challenges. Our social workers and case managers work alongside youths to help them cope with their difficulties. Depending on the youths’ needs, we may also work collaboratively with their families, schools, and other relevant stakeholders to support positive and sustainable change.
HOW TO MAKE A REFERRAL
For agencies onboarded to Case Connect
If your organisation has onboarded to Case Connect, please submit your referral through the Case Connect portal:
For parents, caregivers, and organisations not onboarded to Case Connect
Please complete the Youth GO! referral form below.
OUR SERVICE BOUNDARIES

We run the Youth GO! Programme at the following Social Service Office (SSO) clusters:

SSO @ Bukit Batok, Bukit Panjang and Chua Chu Kang

SSO @ Sembawang and Woodlands

SSO @ Ang Mo Kio and Yishun

SSO @ Jalan Besar and Toa Payoh

SSO @ Bukit Merah and Kreta Ayer

SSO @ Clementi, Jurong East and Queenstown

SSO @ Boon Lay and Taman Jurong 

Types of referrals

HOTSPOT REFERRAL

Our social workers and case managers conduct regular outreach to youths aged 12 to 21 in community hotspots. Through street engagement, we provide appropriate intervention to youths through activities, groupwork and case management. This approach allows us to build rapport with youths in their own environments, increasing their receptiveness to support.

To help us identify hotspots and reach youths effectively, please provide as much information as possible in the referral form.

CASEWORK SERVICES
Youth GO! provides professional support for youths aged 12 to 21 who are facing personal, family, school, or social challenges. Our social workers and case managers work alongside youths to help them cope with their difficulties. Depending on the youths’ needs, we may also work collaboratively with their families, schools, and other relevant stakeholders to support positive and sustainable change.
GET IN TOUCH

Contact us

Have an enquiry or want to know more about Fei Yue’s Youth GO! Programme? Reach out to us!

YouthGO!

Blk 403 Fajar Rd
#01-239
Singapore 670403
Operating Hours:
Monday to Friday
9am – 6pm (Day shift*)
1pm – 10pm (Night shift*)

*Day and night shifts may vary as they are subject to the needs of each neighbourhood. Staff may also be out of office engaging youths during operating hours.
Tel / Whatsapp: 6762 2779