Organisational Structure and Senior Management Team Profile

FYCS - FSC Senior Management - Chief Executive

Mr Arthur Ling Koon Hwai

Arthur graduated from the National University of Singapore with a Bachelor of Arts in Social Work. He pursued further training in Family & Marital Therapy and obtained a Master of Applied Psychology from the National Institute of Education. 

Arthur played a pioneering role in the establishment of Fei Yue in 1990s. in addition to actively engaging in counselling, facilitating parenting groups, and conducting martial programmes, he also held leadership positions for more than a decade. 

In 2007, he joined Touch Family Services Limited as the Director, where he oversaw the daily operations and development of counselling, social support, family life education, and adoption services.

He re-joined Fei Yue in 2013. and assumed the position of leader in 2021. As the chief Executive, he leads a team of over 700 employees in working towards the mission of effecting live transformation. 

FYCS - FSC Senior Management - Co-founder

Mr Leng Chin Fai

Chin Fai graduated from the National University of Singapore with a degree in Accountancy and went on to obtain his master’s degree in business administration with NUS, and a master’s degree in counselling from ChiNan University Taiwan. He possesses over twenty years of counselling experience. 

Chin Fai played is pivotal role in pioneering services at Fei Yue. Under his leadership, Fei Yue expanded to encompass 35 centres in 30 years. He was the driving force behind the organisation’s success in attaining the ISO 9001:2000 certification, People Developer (PD) status, Singapore Quality Class (SQC) recognition, and Business Excellence Award, all on the first attempt.    

In addition to his contributions to the development of the centres, Chin Fai is a sought-after speaker for workshops, training, and seminars. His clients include commercial companies, government ministries, statutory boards, MNCS, churches, community groups, schools, and social service agencies within and beyond Singapore. He is also frequently interviewed in radio, TV, and press.

Chin Fai passed the leadership baton to Arthur in 2021. Currently, he holds the position of Division Head of the Social Entrepreneurship Division and serves as Co-Division Head of the Corporate Services Division, where he oversees the operations of the IT, Finance and Corporate Communications and Relations departments. 

FYCS & FSC Senior Management - Director

Ms Aw Lay Hoon

Lay Hoon graduated from Edith Cowan University with a Bachelor of Social Science and continued her studies to pursue a Master of Social Science from the same university. 

In addition to providing counselling services, Lay Hoon played is pivotal role in pioneering Family Life Education programmes in Chinese at Fei Yue. Under her leadership, Fei Yue developed many parenting programmes and trained many programme facilitators, contributing to the strengthening of family bonds within Mandarin-speaking families in Singapore. 

Subsequently, Lay Hoon was entrusted to lead the Prison Care Services division. She successfully forged strong partnerships with Singapore Prison, working collaboratively to provide services to inmates and their families, both during and after their incarceration. 

Currently, Lay Hoon holds the position of Division Head for Eldercare Services, where she oversees the operations of all services related to the elderly at Fei Yue. This includes Active Ageing Centre, Home Care Services, Senior Group Home, Community Case Management Programme, and Elder Education programmes.  

FSC Senior Management - Director

Ms Joyz Tan Dunlin

Joyz graduated from the National University of Singapore with a Bachelor’s degree in Social Work and Geography. She went on to obtain a Professional Diploma in Kindergarten Education at Singapore Polytechnic in 2016 and completed a Graduate Diploma in Workplace Learning Design and Solutions in 2023. In addition to her academic achievements, she holds certifications as a Cyberwellness Trainer, Behavioral Consultant, Neuro-Linguistic Programming Practitioner, and Clifton Strengths Coach.

For 12 years, Joyz worked as a Senior Social Worker in Fei Yue. She guided premature school leavers, youths at risk of cyber-addiction, and youths who committed offenses. She also served as the Head of various Departments, namely New Media Department, Rehabilitation Programmes Department and Youth Development Programmes Department, overseeing and supervising programmes and caseworkers.  Having gained experiences working with youths, she also built volunteers and practitioners’ competencies in working with and counselling youths. Currently, Joyz serves in the Senior Management Team and oversees the Family and Counselling Services Division.  She looks into the provision of quality social work interventions for FSCs and Child Protection Specialist Centre. She is also committed to take care of the well-being of her colleagues, in order that they may serve the community passionately and effectively.  

FYCS - FSC Senior Management - Director

Ms Lynn Lim Lay Muay

Lynn holds a master’s degree in business administration with a specialisation in Human Resource Management (HRM). She became a part of Fei Yue on 1 Oct 1998 and played a pivotal role in the organisation’s success in attaining the People Developer (PD), Singapore Quality Class (SQC) and Business Excellence Award. Additionally, her dedicated efforts and the effective systems she implemented to oversee our volunteer pool earned the organisation the Non-Profit Organisation Award for Volunteer Management by NVPC. During the same period, up to 2016, she spearheaded the creation of Eldercare Services, including the establishment of Active Ageing Centres, Cluster Supports, Senior Group Homes, Homecare Services, Community Mental Health and Caregiver Support and Respite services. She also initiated projects such as the Advance Care Planning, Palliative Care, Community Befriending, Elder Education, and

Intergenerational Bonding Projects. Under her leadership, the team achieved significant recognition, winning four intergenerational bonding awards over three consecutive years, and securing the Fei Yue Most Innovative Project Award for a decade. Since the year 2000, she has been at the helm of the HR department, leading a team of HR professionals and managing all aspects of HR operations for a workforce of 780 employees. She is a key figure within senior management, actively participating in matters related to HR and taking part in strategic decision-making and change management initiatives. She is a strategic thinker with a proven track record in developing and implementing HR initiatives that drive organisational success, improve employee engagement, and foster a positive work culture. Under her leadership, the organisation attained the Great Place to Work certification in 2023. She is currently the Co-Division Head of Corporate Services Division, overseeing the operation of Human Resource and Admin department.

FYCS Senior Management - Director

Ms Iris Lin Liping

Iris graduated from the National University of Singapore with a Bachelor’s degree in Social Work and Psychology. She went on to obtain a Post Graduate Diploma Certificate (Solutions Focused Brief Therapy) in 2004. In 2007, she completed her Master of Social Science (Counselling) with Edith Cowan University, Australia.

Iris started her social work journey in Fei Yue working with youths and families. In particular, she worked closely and curated programmes for youths who committed petty offences and worked with various stakeholders to help youths rehabilitate better in the community. She was subsequently appointed the Division Head for Youth overseeing and managing programmes and caseworkers. She is currently heading the Early Intervention Programme for Infants and Children in Fei Yue, unifying the multi-disciplinary team with organisation’s vision and providing strategic direction for the team

Currently, Iris serves in the Senior Management team and her passion is in the development of young social workers and sector leaders who want to do good work to serve the vulnerable groups in Singapore.

FYCS Senior Management - Senior Deputy Director

Ms Wong Ying Li

Ms Wong Ying Li graduated from the National University of Singapore in 2006 with a bachelor’s degree in social work. In 2009, she obtained a post-graduate diploma in Solution-Focused Brief Therapy from the Canadian Council of Professional Certification. In 2015, she also completed her Graduate Certificate in Narrative Therapy with Dulwich Centre, Adelaide, and obtained her Post Graduate Certificate in Systemic Thinking and Approaches: Applications in Social Work and Clinical Practice from Counselling and Care Centre. She was trained in Trauma-focused CBT in 2018. Ying Li joined Fei Yue in 2006 after graduating as a social worker. She worked with children, youths and their families

through outreach, casework and groupwork in various programmes under Fei Yue. She also pioneered the Youth GO! Programme in Fei Yue in 2012. Currently, Ying Li oversees the Specialised Services Division in Fei Yue as the Division Head. The Division comprises of the Youth Department, Community Mental Health Department and Restorative Care Department.