YOUTH & FAMILY | HIDDEN YOUTH & ADULT OUTREACH SERVICES

When someone withdraws from the world, we help families reach them.

We provide outreach, casework, and caregiver support for socially withdrawn individuals aged 12–45, and their families.
Youths and Their Families (Aged 12-25*)

The individual has been socially withdrawn for a minimum of 6 months and is not engaged in any form of education, employment, or vocational training.

*For youths aged 21–25, socially withdrawn behaviours must have started before the age of 21.

↗ View youth services

Adults and Their Families (Aged 25-45)

Support for socially withdrawn individuals aged 25-45 and their families.

↗ View adult services

YOUTH

Hidden Youth Outreach Services

HYOS supports youth in reintegrating back into society through school, vocational training and employment, by reaching out to those who have withdrawn from social life.

Eligibility:

Ages 12–25, socially withdrawn for 6+ months

*For those aged 21-25, withdrawal must have started before age 21


Current waiting time: Minimum 9 months
OUR SERVICES
Outreach to socially withdrawn youth

We reach out through three methods — home visits, gaming outreach, and digital outreach — to support youth out of social reclusion by developing social skills and connecting them to services such as mental health intervention.

Interest-based programmes

We build rapport with socially withdrawn youth and help them develop their identity, self-esteem, and life goals through shared interests and activities.

Casework and intervention

Case management and interest-based activities equip youth with life and socio-emotional skills to reintegrate through school, training or employment. We also support family members in re-establishing their relationship with their child.

Information and referral

For youth facing mental health issues or in need of assistance, we provide referral services and link them up with the relevant support and resources.

For referrals or enquiries, please email us at [email protected]. We will reply within 3-5 working days. Email us
For referrals, please complete the referral form. Referral form
Our outreach runs islandwide across Singapore.
ADULT / FAMILIES

Hidden Adult Outreach Services

We support the families of adults experiencing prolonged social withdrawal, focusing on strengthening relationships, empowering caregivers and supporting gradual reintegration into the community.

Eligibility (HAC criteria):

Ages 21–45, withdrawal began at or after 21, isolated at home for 6+ months

  • Rarely leaves home except for essentials
  • Avoids work, school and social interaction
  • Withdrawal is affecting daily life noticeably

If criteria isn't met

These alternative resources may be a better fit:

↗ mindline.sg — caregiving support
↗ Mindfull Community
OUR SERVICES
Caregiver support groups

A safe and supportive environment for caregivers to receive guidance, therapeutic support, and peer encouragement — because caring for a socially withdrawn family member can be emotionally overwhelming and isolating.

What we aim to do:

  • Reduce stress, anxiety, and emotional burden
  • Build practical knowledge and communication skills
  • Strengthen relationships with family members
  • Provide a safe space to process challenges
  • Foster mutual support among caregivers
4–6 sessions 2 hrs each Min. 5 caregivers
Family intervention (casework support)

We work closely with families to restore communication, reduce conflict, and build a supportive home environment — since strained relationships can deepen withdrawal behaviours.

What we aim to do:

  • Help families understand withdrawal behaviours
  • Build more effective communication skills
  • Reduce conflict and strengthen home relationships
  • Develop practical outreach and engagement strategies
  • Support gradual reintegration into the community
Individualised casework support
For referrals, please complete the referral form. Referral form

Not sure which applies to you?

Reach out and our team will help point you in the right direction.