Community-Based Child Protection Specialist Centre

Children > Community-Based Child Protection Specialist Centre

About Us

We are a community social work agency that provides quality home-based services and support to families and children who face abuse or severe neglect at home.

We receive referrals from the Ministry of Social and Family Development (MSF) Child Protection Services to support families and children identified to require non-statutory services and support.

We believe in being child-centred, family-focused and community-based in our provision of services.

Our Services

 Our aim is to enable families to reach their fullest potential and to support them closely through life’s changes and challenges.

Working closely with MSF, our social workers conduct home-based and center-based interventions to carry out the following:


  1. Work with families to set meaningful and achievable goals that enhance safety and well-being for all members.
  2. Create a safe environment for parents/caregivers and children through appropriate safety plans.
  3. Empower parents/caregivers with alternative parenting skills and knowledge to understand their children’s developmental, emotional, and social needs.
  4. Increase parents/caregivers’ capacity for taking care of their physical, psychological, and social needs.
  5. Collaborate with professionals, schools, and community agencies to improve children’s welfare and well-being.
  6. Link families to relevant resources to sustain change and growth.

Our Beliefs

At HEART@Fei Yue, we believe that parents and caregivers hold the key to creating the best environment for a child’s healthy development. By being open to work on goals with their social worker, we hope to provide the support parents and caregivers need to provide the best care for their child.


20 Lengkok Bahru
Enabling Village
Playground Block, #03-02
Singapore 159053
Tel: 6819-9170
Fax: 6819-9171

Email: [email protected]

Operating hours:
Monday – Friday,
9.30am – 5.30pm


HEART@Fei Yue (Satellite Office)

422 Chua Chu Kang Ave 4
Singapore 680422
Tel: 6513-8719
Fax: 6819-9171

Email: [email protected]

Operating hours:
Monday – Friday,
9.30am – 5.30pm