Job Category: Corporate Services/Administrative
Job Type: Contract Full Time
Job Location: Cantonment

About Restorative Care Department:

The Restorative Care Department is to provide specific services to inmates and their family members with the following objectives:

  1. To provide assistance to inmates and their families who are in need of support, at any point during the incarceration phase (e.g. in the areas of financial hardships or managing family-related issues).
  2. To provide assistance through aftercare support for releasing inmates who are without family support on their transition back to the community.

Responsibilities:

  • Ensure efficient and smooth day-to-day function of the centre 
  • Provide exceptional customer service through answering the phone, and handling general enquires
  • Promote compliance to ethical and responsible data use principles by ensuring necessary data is collected, accurately updated, and maintained in the systems
  • Provide administration support and clerical activities for 3 satellite centres (Bedok, Cantonment and Woodlands)
  • Ensure timely submission of reports to stakeholders.
  • Adhere to the organisation’s financial management and procurement processes
  • Maintain strong relationships with stakeholders and partners

Requirements:  

  • ‘A’ Levels/ Diploma holder 
  • Service-oriented 
  • Outstanding communication (verbal and written) and interpersonal abilities 
  • Pleasant disposition and able to work with others 
  • Proficient in the use of Microsoft applications (Office 365) and IT systems  
  • Possesses problem solving skills 
  • Independent in managing and executing work tasks  
  • Positive professional attitude, has initiative and is innovative 
  • Organized and resourceful

Work Location: Cantonment

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